Steam Cleaning & Hot Water Extraction FAQ

General

A : Yes. We come to you at your home or office at your convenience.
A : We come with all products and supplies to get the job done. However, for our steam cleaning and hot water extraction services, you will need a source of water and electricity.
A : Yes. We perform services on site. Simply give us a call and book an appointment. Please note, we are in the parish of St. John

Appointments

A :  Yes. You can book here on our website, by telephone or by email. Try to book at least 72 hours in advance to secure your time.
A : Our contact information  
Website : www.superlativeclean.com
Telephone : 844-4270
Email : booking@superlativeclean.com
A :  Sure. You can give us a call or send us an email and we will try to book another date and time that is convenient to you.

Payments

A : You can pay by cash, cheque or via credit card. Credit card payments are secured through Paypal. Please note that there will be a $40 additional charge for all returned cheques.
A : Payment must be made before or upon completion of the service.

Opening Hours

A : Telephone bookings and inquiries can be made between 6 am and 6 pm, 7 days a week. However, you can contact us via email outside of office hours.
A : Our Auto Valet does not operate on Good Friday, Independence Day, Christmas Day or New Year’s Day. We operate on all other bank holidays.

Gift Certificates

A : Yes. You can request a gift certificate by phone or email. We will deliver it to you.
A : Yes. A gift certificate is valid for 1 year.